Mail Order/Telephone Order Merchant Account Package

“MOTO” (or MO/TO) is an industry term that stands for “mail order / telephone order” credit card processing, and applies to accounts where greater than 50% of cards keyed in manually. MOTO accounts apply when you are not going to at any time meet with your client in person. MOTO account rates land in between the retail qualified and retail mid-qualified in terms of cost. Therefore, if more than 50% of the time you will not meet with the buyer, neither at your place of business nor their business or home, then MOTO is usually best for you.

However, MOTO can be tricky for the client that does some amount of meeting in person and some over the phone. Sometimes it’s better to set up as retail; depending on the amount of business you have to key in manually vs. the amount where you are able to swipe the card in person. And with wireless readers, there are more and more former MOTO accounts that can now be set up as retail.

That all being said, there are still many accounts that continue to be best served by MOTO.

Is MOTO right for you? Contact a consultant today to find out more.