Testimonials From Our Customers

Debbie Conn – Wayne Conn Plumbing, Inc

Mike Duarte was extremely knowledgeable and professional and very patient. Answered all of my questions and soothed all of my concerns. I reviewed several companies on the BBB website and after talking to them I would always call back and chat with Mike and go over the info I had learned from the other companies. I knew after… 9 days of doing extensive research and reviews all over the net on processing companies that I had made my decision with go Merchant Solutions, LLC.  I didn’t get that weird feeling in my stomach that you get when things just aren’t right. I got that feeling on the phone with 3 other companies and I stopped threw away all my notes on the others, called Mike back and I felt I could trust his company to help me. He understood my concerns on the term agreements that I did not want to do. I had just gotten out of a 3yr locked in agreement and a not so proud owner of a non-compliant several hundred dollar terminal that I cannot use. I went with the “Virtual Terminal” and WOW I love it! I should have called him 3 yrs ago. So do your research I did..I trust Mike Duarte with Merchant Solutions, LLC and they are A- Rating with the BBB. They are one of the Good guys.

Debbie Conn. Wayne Conn Plumbing, Inc Jacksonville, Fla

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The Metal Company

I am a new jewelry designer who sells at local art shows. At my first show I was told by another vendor about the benefit of having your own credit card machine. They told me that they used your company. A few months later I contacted Merchant Solutions and began speaking with Mike Duarte. I just thought you needed to know what a great help he has been to me. Being new at sales I had numerous questions and concerns and he has guided me through them with ease and patience! I was also approached by other companies who provide your same service. Before they could even tell me about their companies I told them I was not interested. Good customer service is invaluable to me.

Ramiro – cell phone store, FL

“The rates are great. I took the quote to my current processor to match and they wouldn’t do it. Reprogramming my equipment was easy. Thanks again”

Alex – social club, CT

“The free credit card machine really helped out. A few other companies were quoting us a few hundred bucks for a machine.”

Matt – general contractor, MA

“My accountant loves the detailed monthly billing statements. They’re very easy to read and understand”

Rick – pizza restaurant, CA

“I’m a franchisee, and have lots of friends in the same industry. I like how I can earn money by referring my colleagues to use this service.”

Danny – dry cleaner, NJ

“The 24/7 customer service is great. If any of my employees have questions about the machine or running sales, there is always someone to call.”

Mike, Newyorkbarstore .com

“Fed up with Paypal, I was looking for an alternative, reasonable priced merchant account. Merchant Solutions, LLC is just that. I HAVE A PERSON to talk to! I don’t have to login to some online system, and search for hours to get a contact number, I get my account rep here emailing me back with any problems on my gateway, IT, or bank issues. Its a breath of fresh air and I’m telling all my ecommerce friends!”